e2bat Terms &
Conditions

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "e2bat", "we", "us", "our" refers to the e2bat platform and its operating entity, accessible at https://e2bat.im.
• "Player", "you", "your" refers to any individual who registers an account on the e2bat platform or uses any of its services.
• "Account" means the registered account created by a Player on the e2bat platform.
• "Balance" means any real-money funds held in a Player's Account wallet at any given time.
• "Bonus Funds" means promotional credits awarded by e2bat that are subject to wagering requirements before conversion to withdrawable funds.
• "Platform" means the e2bat website, its games lobby, sports betting interface, live casino, and all associated services accessible via https://e2bat.im.
• "Services" means the sports betting, live casino, slots, jackpot, and all other gaming services offered through the Platform.
• "BDT" or "৳" means Bangladeshi Taka, the currency in which all transactions on e2bat are denominated.

References to the singular include the plural and vice versa. Section headings are for convenience only and do not affect the interpretation of any provision.

By accessing the e2bat Platform, registering an Account, or using any of the Services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree with any part of these Terms, you must not register an Account or use any e2bat Services. Continued use of the Platform after any amendment to these Terms constitutes your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you and e2bat. e2bat strongly recommends that you retain a copy of these Terms for your records.

To register an Account and use the Services, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You are at least 21 years of age. e2bat does not accept registrations from individuals under the age of 21 under any circumstances.
• You are a natural person (not a corporation, trust, or other legal entity) acting in your own name and on your own behalf.
• You are not a current or former employee, director, contractor, or close family member of an employee or director of e2bat or any of its affiliated entities.
• You are not located in a jurisdiction where online gambling is expressly prohibited by applicable law.
• You have not previously been self-excluded from e2bat or had an Account closed for a breach of these Terms.
• All information provided during registration is accurate, complete, and up to date. You agree to notify e2bat promptly of any changes to your registered details.

Each Player is entitled to register and maintain exactly one Account. The creation of multiple accounts — whether using different names, email addresses, payment methods, or device identities — is a serious breach of these Terms and will result in the immediate closure of all associated accounts and forfeiture of any balances therein.

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. e2bat will never ask you for your password via any communication channel.

You must not share your Account access with any third party or allow any other individual to place bets or use the Services through your Account. Any activity conducted through your Account — regardless of whether it was authorised by you — is your responsibility.

If you suspect that your Account has been accessed without your authorisation, you must notify e2bat support immediately at [email protected]. e2bat may temporarily suspend your Account pending investigation of any reported unauthorised access. Two-factor authentication (2FA) via SMS OTP is available to all players and is strongly recommended.

e2bat operates a Know Your Customer (KYC) process to verify the identity and age of all registered Players. KYC verification may be triggered at registration, at the point of a withdrawal request, or at any time at e2bat's discretion.

When requested, you must provide clear, legible copies of the following documents within the timeframe specified:

• Proof of Identity: National Identity Card (NID), passport, or driving licence showing your full name, photograph, and date of birth.
• Proof of Age: The same document used for identity verification will ordinarily satisfy the age verification requirement.
• Proof of Payment Method: Screenshot or confirmation from your bKash, Nagad, or Rocket account demonstrating that the payment method is registered in your name.
• Source of Funds: In cases of high-volume activity, e2bat may request documentation evidencing the lawful source of funds used for betting.

Failure to complete KYC verification within the requested timeframe will result in the suspension of withdrawal facilities and may result in Account closure. Submission of false, forged, or misleading documents constitutes fraud and will be reported to the relevant authorities.

All deposits to and withdrawals from your e2bat Account must be made using a payment method registered in your own name. Third-party deposits — that is, deposits funded from a payment account belonging to another individual — are strictly prohibited and will be reversed.

e2bat currently supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, and BRAC Bank. Payment method availability may change from time to time and is subject to the processing capabilities of the relevant financial institution.

Deposits are credited to your Account wallet upon successful confirmation from the payment provider. e2bat is not responsible for delays caused by the payment provider's own processing times, network outages, or maintenance windows. If a deposit is not credited within 60 minutes of a confirmed transaction, please contact support.

Withdrawals are processed to the same payment method used for the most recent deposit. e2bat reserves the right to request additional KYC documentation before processing any withdrawal. Withdrawal requests are reviewed and typically processed within 30 to 60 minutes during normal operating hours. Processing times may be longer during peak periods or where additional verification is required.

The following transaction limits apply to all e2bat accounts. These limits may be adjusted for individual accounts at e2bat's discretion, including as part of VIP programme benefits or as a responsible gaming measure:

• Minimum single deposit: ৳200
• Maximum single deposit: ৳500,000 (subject to payment provider limits)
• Minimum withdrawal: ৳500
• Maximum single withdrawal: ৳200,000
• Maximum daily withdrawal: ৳500,000

e2bat does not charge a fee on standard deposits or withdrawals. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction charges, which are outside e2bat's control. Any such charges are borne by the Player.

Any funds deposited to your e2bat Account that remain unused for a period of 12 consecutive months may be subject to an inactivity fee of ৳200 per month, deducted from the Account Balance. Players will be notified prior to the application of any inactivity fee.

e2bat offers a range of promotional bonuses to new and existing Players from time to time, including but not limited to welcome bonuses, reload bonuses, free bet credits, cashback offers, and tournament prizes. All promotional offers are subject to the specific terms published alongside each promotion, which form part of these Terms.

Unless stated otherwise in the specific promotion terms, the following general bonus conditions apply:

• Bonus funds must be wagered a minimum number of times (the "wagering requirement") before any winnings derived from bonus funds may be withdrawn. The applicable wagering requirement will be stated in the promotion terms.
• Bonuses are available to one Account per household, per IP address, and per device. Attempting to claim a bonus multiple times using different accounts constitutes fraud.
• Bonuses may only be used to play the games and bet types specified in the promotion terms. Certain games (including, but not limited to, live dealer table games) may contribute at a reduced rate towards wagering requirements.
• e2bat reserves the right to withhold or reverse bonus funds and any associated winnings where it has reasonable grounds to believe that a Player has abused or attempted to abuse a promotion.
• e2bat reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

All bets and wagers placed on the e2bat Platform are subject to the specific rules applicable to the relevant sport, market, or game. These rules are accessible within the relevant section of the Platform and are incorporated into these Terms by reference.

e2bat reserves the right to void any bet or wager where: (a) an obvious pricing error has occurred; (b) the outcome of an event has been determined prior to the bet being placed and this was known or ought reasonably to have been known by the Player; (c) the bet was placed in violation of these Terms or any applicable game rules; or (d) there are reasonable grounds to suspect that the integrity of the event has been compromised.

All casino game outcomes are determined by certified Random Number Generator (RNG) software provided by licensed third-party game suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Published Return to Player (RTP) percentages are accurate and independently verified by the respective game suppliers. e2bat does not alter RNG outcomes.

In the event of a technical fault, disconnection, or system error during a game or bet settlement, e2bat will use all reasonable endeavours to resolve the matter equitably. Where a definitive outcome cannot be determined, e2bat may void the bet and return the stake to the Player's Account.

The following activities are strictly prohibited on the e2bat Platform. Engaging in any prohibited activity will result in immediate Account suspension, forfeiture of balance, and may result in legal action:

• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform without human input.
• Engaging in matched betting, arbitrage betting, or bonus abuse with the intent to exploit e2bat's pricing or promotional structures in bad faith.
• Participating in, facilitating, or having prior knowledge of match-fixing or event manipulation in connection with any bet placed on the Platform.
• Using funds of unlawful origin for deposits — e2bat has a zero-tolerance policy on money laundering.
• Impersonating any other person or submitting false identity documents during KYC verification.
• Attempting to circumvent any self-exclusion, account closure, or responsible gaming restriction applied to your Account or to any other Account.
• Interfering with the Platform's technical infrastructure, including attempting to access systems, servers, or data without authorisation.

All content on the e2bat Platform — including but not limited to the e2bat brand name and logo, website design, text, graphics, game interfaces, software, and database structure — is the intellectual property of e2bat or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without e2bat's prior written consent.

e2bat collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at e2bat.im/privacy-policy and is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

e2bat implements 256-bit SSL encryption across all pages of the Platform. Personal data is stored on secure servers and is not sold to third parties. Data may be shared with payment processors, KYC verification providers, and regulatory authorities where required by law or these Terms.

To the fullest extent permitted by applicable law, e2bat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform or the Services, including but not limited to loss of profits, loss of data, or loss of goodwill.

e2bat's total aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

e2bat does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. Access to the Platform is provided on an "as is" and "as available" basis.

e2bat is committed to responsible gaming. Gambling should be an enjoyable form of entertainment, not a means of generating income or resolving financial difficulties. If you feel that gambling is negatively affecting your life, please use the tools available in your Account Settings or visit the Responsible Gaming page immediately.

e2bat provides the following responsible gaming tools to all registered Players at no cost:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your Account. Limit reductions take effect immediately; limit increases are subject to a 48-hour cooling-off period.
• Session Time Reminders: Configure notifications that alert you after a defined period of continuous play.
• Cool-Off Period: Temporarily suspend your Account for a period of 24 hours, 7 days, or 30 days. Your Account cannot be reactivated before the period expires.
• Self-Exclusion: Permanently close your Account. Self-exclusion is irrevocable for a minimum period of 6 months. e2bat will not reactivate a self-excluded Account within that period under any circumstances.

e2bat maintains a strict 21+ age policy and will verify the age of any Player where reasonable grounds exist to suspect underage gambling. Players who are identified as underage will have their accounts closed and any balance will not be returned.

e2bat reserves the right to suspend or terminate any Account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that: (a) the Player has breached these Terms; (b) the Account is being used for fraudulent, illegal, or abusive purposes; (c) the Player's continued use of the Platform poses a risk to the integrity of the Platform or other Players; or (d) the Player has failed to complete KYC verification within the required timeframe.

Upon Account termination for breach of these Terms, e2bat reserves the right to forfeit any Balance, Bonus Funds, and pending winnings. Where an Account is closed at the Player's own request for reasons other than a Terms breach, any verified withdrawable Balance will be returned to the Player's registered payment method within a reasonable timeframe.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with these Terms or your use of the e2bat Platform, both parties agree to first attempt to resolve the matter informally by contacting e2bat support at [email protected].

If a dispute cannot be resolved informally within 30 days of the initial complaint, either party may escalate the matter through the appropriate formal dispute resolution channels. e2bat's decision on matters of game outcome, bet settlement, and bonus eligibility is final in the absence of demonstrable technical error.

e2bat reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material — that is, where it materially affects Players' rights or obligations — e2bat will provide reasonable advance notice via the Platform or via registered contact details.

The date of the most recent revision is displayed at the top of this document. Players are responsible for reviewing these Terms periodically. Continued use of the e2bat Platform following the effective date of any revision constitutes acceptance of the revised Terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the e2bat support team. All communications must be in English.

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Platform: https://e2bat.im

e2bat aims to acknowledge all support enquiries within 2 hours and to resolve complaints within 5 business days of receipt.